Six Sigma is a data-driven methodology used to improve business processes by identifying and eliminating defects and reducing variation. It aims for near-perfect quality, typically defined as no more than 3.4 defects per million opportunities. Six Sigma uses tools like DMAIC (Define, Measure, Analyze, Improve, Control) to systematically solve problems and enhance efficiency, quality, and customer satisfaction.
Course Outline
Yellow Belt – Foundation Level
Objective: Understand basic Six Sigma principles and support improvement projects
Modules:
1. Introduction to Six Sigma
- History and evolution
- Key principles (DMAIC & DMADV)
- Six Sigma vs. Lean vs. TQM
2. Understanding Quality
- Voice of the Customer (VOC)
- Cost of Poor Quality (COPQ)
- Defects, Variation, and Sigma levels
3. Six Sigma Roles & Responsibilities
- Yellow, Green, Black Belts
- Champions and Master Black Belts
4. DMAIC Overview
- Define, Measure, Analyze, Improve, Control (high-level)
5. Basic Tools & Techniques
- SIPOC diagram
- Cause and Effect (Fishbone)
- Basic statistics & charts (Pareto, Histograms, etc.)
6. Case Studies & Applications
- Real-world examples
- Simple team exercises
Get Started Today
Leave a Reply